by Veronica Vaiti, LCSW-R
In every work setting the potential for conflict is real and unavoidable. Most of us have experienced those uncomfortable moments when caught in a conflict with a co-worker, supervisor and/or customer where were stumped as to how best to proceed. Or, when we do respond, we feel dissatisfied with the result and obsessively replay in our minds a different course of action that, “we should have taken” which may have yielded a better outcome.
There are certain facts and rules that exist in the workplace that … Read More