If you are social worker in Canada or United States
(except NY – if you are mental health professional in NY scroll down)
(except NY – if you are mental health professional in NY scroll down)
Refund Policy
Refunds for live in-person courses are offered up to 1 week in advance of the course start date. Refunds for live online courses are offered up to 24 hours prior to the start of the course. Refunds are issued in the original form of payment used. Any cancellations or requests for refunds after the 1 week or 24 hour window respectively are reviewed on a case by case basis. Requests for refunds or cancellation after the 1 week or 24 hour window, if granted, may qualify only as a credit for future courses not as a refund of the original payment used.
If you are unable to attend the class you registered for, please email Veronica Vaiti to request your credit.
Grievance Policy
The Bhava Therapy Group Continuing Education Program (BTGCEP) aims to provide an educational experience that meets and exceeds the highest standards for professional continuing education. The BTGCEP strives to address and meet each participants’ learning needs in an easy to use, transparent, supportive and openly communicative manner with substantive and quality content and instruction.
If at any time, a participant experiences a difficulty or grievance of any kind such as access to CE course, delivery of courses, attendance to courses, quality of or level of instruction of the courses, receipt of certificates of completion and the like, the BTGCEP team commits to respond promptly and in a timely manner with as much clarity, respect for the request or expressed grievance and work to resolve the grievance in a satisfactory and integrous manner.
In-Service/On-Site Training & Workshops
The Bhava Therapy Group CE Program is also available to provide our continuing education courses and training on-site at your organization. If you or the members of your organization are unable to make it to one of our training or if your organization has a specific request for a training in a particular area of expertise that you don’t see listed as part of our posted curriculum, please email Veronica Vaiti to discuss further.